Frequently Asked Questions

WarnIQ is a comprehensive background verification and trust & safety platform that helps you make informed decisions about people you interact with. We aggregate data from multiple authoritative sources including identity verification databases and public records to provide real-time risk assessments.

Our platform uses advanced identity resolution technology to match individuals across multiple data sources, providing confidence scores and detailed reports that help you understand potential risks.

Creating an account is simple:

1. Click the "Login" button in the top navigation
2. Select "Create Account" on the login page
3. Provide your email address and create a secure password
4. Verify your email address through the confirmation link
5. Complete your profile setup and accept our Terms of Use

Once registered, you'll have immediate access to search functionality and your personal dashboard.

For the most accurate results, provide as much information as possible:

• Required: Full name (first and last)
• Highly Recommended: Location (city and state or ZIP code)
• Optional but Helpful: Age, phone number, email address, or previous addresses

More information leads to higher confidence matches and more accurate results. Our intelligent matching algorithm can work with minimal data, but additional details significantly improve accuracy.

WarnIQ is designed as a mobile-first web application, optimized for one-handed operation on smartphones and tablets. You don't need to download an app - simply access WarnIQ through your mobile browser for the full experience.

Our responsive design ensures fast performance and intuitive navigation on all devices, with features like quick search, swipe gestures, and touch-optimized controls.

WarnIQ uses advanced identity resolution technology with confidence scoring:

• Excellent (90-100%): Highest confidence match with multiple verified data points
• Good (70-89%): Strong match with some verified information
• Fair (50-69%): Moderate match; additional verification recommended
• Poor (0-49%): Weak match; manual verification required

Our system aggregates data from authoritative sources and applies proprietary matching algorithms. We continuously update our databases to ensure the most current and accurate information.

"No Match Found" indicates that we couldn't locate sufficient data to confirm the identity with confidence. This could mean:

• The person has minimal digital footprint or public records
• The search parameters provided were too vague or contained errors
• The individual uses different name variations not captured in your search
• Recent relocation or name change hasn't been reflected in databases yet

Try refining your search with additional details or alternative name spellings for better results.

Most searches complete within 2-5 seconds. Our real-time search engine queries multiple databases simultaneously and applies intelligent caching to deliver results quickly.

Complex searches involving comprehensive background checks may take up to 10-15 seconds. You'll see a progress indicator while the search is running, and results appear as soon as they're available.

Yes! Every search is automatically saved to your account. You can:

• Access past searches anytime from your Dashboard or History page
• Re-open a completed report without spending another credit
• Share a limited result summary via a secure link

Your search history stays in your account and is available whenever you need to revisit a report.

WarnIQ aggregates data from multiple authoritative sources including:

• Identity Verification: Licensed data providers with access to 1.5+ billion identity profiles
• Public Records: Court records, property records, and official government databases
• Sex Offender Registries: All 50 states plus tribal and federal registries
• Professional Licenses: State licensing boards and regulatory agencies

All data sources are legally compliant and regularly audited for accuracy and completeness.

Data freshness varies by source:

• Identity Data: Updated daily from primary providers
• Sex Offender Registries: Refreshed weekly from all 50 states
• Public Records: Updated monthly or as available from source agencies
• Address History: Continuous updates as new data becomes available

Our intelligent caching system ensures you receive the most current information while maintaining fast search performance.

If you believe information is inaccurate:

1. Contact our support team with specific details about the error
2. Provide documentation supporting the correct information
3. We'll investigate and work with our data providers to correct any errors
4. Corrections typically take 7-14 business days to process

WarnIQ is committed to data accuracy and takes all correction requests seriously. Note that we display data as provided by authoritative sources and cannot alter public records directly.

WarnIQ displays publicly available information from authorized sources. While individuals cannot opt out of public records, we honor legitimate privacy requests:

• Contact Support with your request and identification
• We'll review requests under applicable privacy laws (CCPA, GDPR, etc.)
• Certain public safety information (e.g., sex offender registries) cannot be suppressed
• Processing time: 30-45 days for verified requests

Our privacy policy details our data handling practices and individual rights.

Important: WarnIQ is NOT a consumer reporting agency and does NOT provide consumer reports as defined by the Fair Credit Reporting Act (FCRA).

You may NOT use WarnIQ data for FCRA-covered purposes including:

• Employment decisions (hiring, firing, promoting)
• Credit or lending decisions
• Housing or rental applications
• Insurance underwriting
• Any other "eligibility determination"

By using WarnIQ, you agree to these terms. Violations may result in account termination and legal action.

WarnIQ is designed for personal safety and informational purposes including:

• Personal Safety: Verifying identity before in-person meetings (dating, marketplaces)
• Real Estate: Researching neighborhoods and community safety
• Due Diligence: Verifying business partners or vendors (non-FCRA)
• Reconnecting: Finding lost friends, family, or classmates
• Genealogy: Family history research
• Community Safety: Awareness of registered sex offenders in your area

Always use WarnIQ responsibly and in accordance with applicable laws and our Terms of Service.

We take privacy seriously and implement multiple safeguards:

• Encryption: All data transmissions use 256-bit SSL encryption
• Access Controls: Role-based permissions and authentication
• Audit Trails: Complete logging of all searches and data access
• Data Minimization: We collect only necessary information
• Secure Storage: Encrypted databases with regular security audits
• No Resale: We never sell your search history or personal data

Review our full Privacy Policy for detailed information on data handling practices.

WarnIQ is pay-as-you-go — no subscription and no recurring charges. Each full Safety Score check (identity verification, background signals, and sex-offender registry screening) is a credit, and multi-check packs lower the price per check:

• Single check: $2.99
• 10-pack: $19.99 — $2.00 per check (33% off)
• 35-pack: $59.99 — $1.71 per check (43% off) · most popular
• 80-pack: $109.99 — $1.37 per check (54% off)

Every pack is a one-time purchase and your credits never expire — buy once and use them whenever you need them.

No. Credits from any pack never expire — there's no monthly reset and nothing to lose if you don't use them right away. Buy a pack today and run checks weeks or months later.

You can track your remaining credits anytime from your Dashboard.

No. WarnIQ is entirely pay-as-you-go — you buy a single check or a credit pack as a one-time purchase, and we never auto-bill you for searches.

The only optional recurring product is profile monitoring, which automatically re-checks a number on a schedule using your credits. You can start or stop monitoring at any time from your Dashboard.

We accept all major payment methods through our PCI-compliant processor:

• Credit cards (Visa, Mastercard, American Express, Discover)
• Debit cards
• Apple Pay and Google Pay

All transactions are encrypted and processed securely with bank-level protection.

WarnIQ works on all modern browsers:

• Desktop: Chrome 90+, Firefox 88+, Safari 14+, Edge 90+
• Mobile: iOS Safari 14+, Chrome Mobile 90+, Samsung Internet 14+

For the best experience, we recommend using the latest version of Chrome or Safari. Internet Explorer is not supported.

Try these troubleshooting steps:

1. Password Reset: Click "Forgot Password" to receive a reset link
2. Clear Cache: Clear your browser cache and cookies, then try again
3. Check Caps Lock: Passwords are case-sensitive
4. Verify Email: Ensure you completed email verification when registering
5. Try Incognito: Open an incognito/private window to rule out extension conflicts
6. Check Status: Visit status.warniq.com for service updates

Still having issues? Contact Support with your account email (never send your password).

We offer multiple support channels:

• Email: support@warniq.com (24-48 hour response time)
• Contact Form: Contact Support

For fastest resolution, include your account email, search ID (if applicable), and detailed description of the issue.

Yes! WarnIQ offers a RESTful API for high-volume and business users:

• REST API: JSON responses with comprehensive documentation
• Webhooks: Real-time notifications for completed searches
• SDKs: Official libraries for Python, JavaScript, PHP, and Ruby
• Rate Limits: Generous limits scaled to your usage
• Sandbox: Testing environment with sample data

Contact support to request API access and integration guides.

Yes — that's one of WarnIQ's primary use cases. Enter the phone number of someone you matched with on Tinder, Bumble, Hinge, or any dating app, and WarnIQ will return a Safety Score that includes identity verification, background screening, and sex-offender registry checks. Try it now →

WarnIQ provides similar functionality to Garbo — and more. While Garbo focused on dating safety, WarnIQ covers dating, marketplace transactions (Facebook Marketplace, OfferUp, Craigslist), real estate showings, gig economy meetups, and any situation where you're meeting a stranger. WarnIQ also provides a comprehensive Safety Score with phone validation, identity verification, professional background data, and sex-offender registry screening.

Simply enter their phone number on the WarnIQ search page. Our system validates the phone, identifies the owner, checks public records including sex-offender registries, and returns a Safety Score from 0–100. The entire process takes seconds, not days.

Absolutely. Before meeting a stranger from Facebook Marketplace, OfferUp, Craigslist, or any classified platform, run their phone number through WarnIQ. You'll see whether the phone is valid, who it belongs to, and whether any safety flags exist — all before you agree to meet in person.

Yes. Full Safety Score reports include screening against sex-offender registries via Offenders.io. If a match is found, it's prominently flagged in your results so you can make informed decisions about your safety.